General
ERP4Dentist is web-based clinic-management software created for dentists to manage EMR and day-to-day practice activities.
ERP4Dentist follows a strict and comprehensive privacy and protection policy for personal information shared with us. We use security processes designed to protect healthcare information across access controls, network security, physical security, information security, application security, operations security and business continuity. ERP4Dentist conforms with applicable information-technology laws in India.
Personal Information
When an ERP4Dentist account is created, we may require the user’s name and email address and ask the user to choose a password. These details may be used to provide information about new services, releases, upcoming events and changes to this policy. We do not share a user’s personal information without explicit consent.
Protection of Health Information
We give dedicated attention to preserving and protecting health information provided by a user while using ERP4Dentist.
Usage Details
We may record details such as time, frequency, duration and pattern of use, features used and storage consumed to improve the user experience and provide the best achievable service.
Contents in the User Account
We store and preserve files, documents, mission and vision charts, messages and other account data at our facilities in Chennai, India. We may retain backup copies to prevent loss caused by errors or system failures and to permit data recovery following deletion or account termination. Account contents are maintained confidentially and are not accessible to ERP4Dentist staff except in circumstances specifically described in this policy and the Terms of Service.
Financial Information
For paid services, payment-account information is used exclusively to process payments. We do not store financial information except the cardholder’s name and address, expiry date and the final four digits of the card number. Where future-payment processing is necessary and the user has consented, information is stored in encrypted form on secure servers operated by reputable payment-gateway providers that are required to handle personal information according to this policy.
Visitor Details
When a visitor accesses our services, we may collect Internet Protocol address, browser type and language, referring URL, files accessed, errors generated, time zone, operating system and other log details to analyse trends, administer the website, understand visitor movement and improve the service.
Notification of Changes
Changes to this policy will be posted on our website. If personal information is to be used in a materially different way from that described when it was collected, the user will be notified by email and offered an opportunity to opt out. Minor changes may be posted without email notification, and users are encouraged to review this page periodically.
General Medical Information and User Forums
Medical information made available through our website or application is for informational and instructional purposes only and does not represent medical advice. Users should consult the appropriate experts about treatment or health-management questions. ERP4Dentist is not responsible for medical advice provided by doctors, medical practitioners, consultants, employees or participants in supported forums. Forums exist for discussion and peer support and are not intended to provide treatment advice.
Password Protection
Access to our service is password protected. Users should not disclose passwords and should update credentials regularly. ERP4Dentist will never ask for a password through an unsolicited phone call or email. Users should keep devices protected with current security software capable of detecting viruses, spam, phishing and malicious software.
Emails
We use a user’s email address to communicate with the user or on the user’s behalf, including forgotten-password and account-information services. Promotional and marketing materials are sent only where the user has opted in. ERP4Dentist does not share users’ email addresses with third parties.
Links from Our Website or App
Some pages may contain external links. Users should review the privacy terms of those websites before providing personal information. We are not responsible for how information is used or misused on third-party websites.
Investigation of Illegal Activity
Employees and service providers may require access to personal information or account contents when investigating suspected illegal activity or a probable violation or abuse of the terms. Any such access will be subject to due diligence, this policy, and appropriate confidentiality and security controls.
Children’s Online Privacy Protection
Anyone under 18 years of age should not use this website, as we do not intend to accept information from individuals under 18. Parents and guardians should monitor children’s online activity in relation to ERP4Dentist.
Questions & Concerns
Questions or concerns about this Privacy Policy may be emailed to support@erp4dentist.com. We aim to respond within 30 days after verifying the sender’s identity.