At ERP4Dentist, we aim to meet our valued customers’ expectations with a robust software solution supported by best-in-class customer service. If a subscriber is dissatisfied with the services provided, the following Refund & Cancellation Policy applies.
Refund Policy
Subscribers may request a refund of subscription payments within the first six months of an annual subscription or within the first 15 days of a monthly subscription. Eligible refunds are calculated on a pro-rata basis according to the number of days the service was used.
Refunds will be processed within seven working days from the request date and paid to the bank details provided by the subscriber.
Refund requests received after the applicable period above will not be accepted, and the user will not be eligible for a refund.
Cancellation Policy
Subscribers may cancel a subscription without giving a reason within 15 days of payment. The subscriber will be eligible for a full refund of the payment made for the subscription.
The refund will be processed within seven working days from the request date and paid to the bank details provided by the subscriber.